“Our hospital has used the interpreter/translator services of Multilanguage Services, Inc. for over ten years, we have continued to utilize their services because of their ongoing dependability, professionalism and their ability to provide superb interpreter/translator services to our patients. Multilanguage Services, Inc. have always been able to meet our interpreter needs and demands, even when the services are needed in an emergency situation and with our requests for various languages, they have always been there for us. The owner, Gladys Defrancisco, is absolutely wonderful to work with, she is pleasant and professional and makes the process easy for us all."

- Private Client -

"Multilanguage Services has been providing excellent care and service to our patients & families at the Karmanos Cancer Institute for over 10 years. We are very fortunate to have a partnership with the exceptional and caring team members of Multilanguage Services. Their Interpreters are highly professional, respectful, and very responsive to the needs of our patients and families. I appreciate the time they take to ensure continuity of interpreter services for each individual patient. This allows the Interpreter and the patient to form a trusting relationship and build confidence in the entire experience at our center. Partnering with Multilanguage Services is a direct reflection of our commitment to excellence, as they represent us with every interaction. We are very fortunate to have this dedicated team caring for our patients and families with the same level of integrity, respect and compassion as every member of our Karmanos team! Thank you for your commitment to our patient, families and our teams."

- Nanci Burrows -
RN, BScN, MSA - Director, Customer Service

"It has been a pleasure working with Multilanguage Services for all of my interpreter needs. All of the staff and interpreters are very knowledgeable, professional, and flexible. I will definitely continue to use their services for years to come."

- Private Client -

"I have been related with Multilanguage Services as a Spanish-English translator and interpreter for more than 15 years. The professionalism, accuracy, secrecy and high quality performance required by MLS management for the works assigned are symbols of this top ranking firm."

- Dora Duque -

"I have the good fortune to work  with MLS on an on- call basis. I must admit that when I receive a phone call or email to provide service, I am extremely happy. It is not due to the  fact that I have an opportunity to earn extra money, but also for the opportunity to utilize my rich linguistic background in the service of the public and MLS. Perhaps, I would not feel like this if it were not for the owners of MLS, Gladys and Diana Defrancisco. Both stand out for their professionalism, high standards, commitment to their profession as exemplified by their service to external customers, as well as, to their internal customers-- the interpreters who work for them. I always feel valued and appreciated. They are extremely polite and appropriate in our interactions, leaving me with a good feeling. I have never Gladys and Diana in person, but I am willing to do so some day to extend in person my deep appreciation. Based on my experience with Gladys and Diana, they are an asset to the community they serve! I am proud to be part of their team!"

- Margarita Shukla -

My ability to converse in Japanese is becoming a reality thanks to Multilanguage Services. I have classes twice a week with a teacher who is a Japanese national. Since sessions are conducted in Japanese, my vocabulary is growing rapidly and my accent is authentic. I am very happy with Multilanguage Services and plan to study with them on a long term basis. – Scott Williams | Global Business Manager | General Electric

My entire family has studied English as a second language with Multilanguage Services. Multilanguage Services is an excellent school with experienced teachers who keep your attention and motivate you to learn. My wife now has the conversational skills she needs. My sons are doing great in school. And I have learned technical language and conversational skills critical for success at work. We are all very happy with the assistance we have received

Multilanguage Services delivers detailed, correct translations of very difficult materials. Turnaround time is fantastic and always meets my needs. When I ask Gladys to have a manual or business plan translated for us, I know the finished product will be complete and accurate. My colleagues in South American have been extremely impressed with her work.

Multilanguage Services has helped us with a number of interpretations for clients like Renault. They’ve arranged for simultaneous interpretations in plants for us, too. I like working with Multilanguage Services because they deliver high quality in a timely fashion.

International TEFL and TESOL Training course graduates are employed in countries all over the world. The translations from Multilanguage Services tell employers whose first language may not be English what the ITTT course covered. Multilanguage Services provided translations in eleven languages quickly and accurately at sensible prices. We would certainly consider using them again for any future translation requirements we may have.

Multilanguage Services has helped us on many occasions with Arabic and Spanish translations. They also provide interpreters on short notice. We depend on Multilanguage Services to take over when our internal staff does not have the necessary foreign language skills. Gladys is a Godsend.

I was very satisfied with the quality and method of instruction as well as Senora Defrancisco’s dedication to her students… without reservation I recommend Senora Defrancisco

…after only fifteen weeks I am able to carry on a simple, yet meaningful conversation while being able to comprehend considerably more, and I am excited at the prospect of progressing further.

Mrs. Defrancisco is strong in teaching the fundamentals: vocabulary, sentence construction, pronunciation… she gives me confidence to speak in Spanish… I rate her teaching skills as outstanding.

Ms. Gladys Defrancisco was our lead instructor, and she arranged for additional quality instructors as needed. The textbook used… is an excellent one.

Mrs. Gladys Defrancisco translated highly sophisticated legal pleadings. This 12,000 word translation was accomplished in a brief two-week frame and satisfied the translation requirements of the Mexican Consulate in Detroit.